Zoho Desk to DigitalGenius
migration service

Extremely easy , no special knowledge or programming required. A complete Zoho Desk to DigitalGenius data migration software.

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The best Zoho Desk to DigitalGenius tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply pick the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target solution and see the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach your source and target, choose what you want to migrate and allow the system deal with the rest for you.

Data dependency

Your customer data migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Zoho Desk to DigitalGenius

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in DigitalGenius.

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Retained connection between object and people

When migrating your records from Zoho Desk to DigitalGenius we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zoho Desk to DigitalGenius

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zoho Desk to DigitalGenius work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Zoho Desk

    Choose and connect your Zoho Desk support desk with HDM.

  • Grant the right to access your DigitalGenius account.

  • Outline your business needs

    Let us understand precisely what components of your migration you want to adjust

  • Have your requirements estimated

    We'll research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Zoho Desk to DigitalGenius all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your DigitalGenius import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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