Zinergy to Thulium
migration service

Extremely easy , no special knowledge or programming required. A complete Zinergy to Thulium data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Zinergy to Thulium

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Thulium.

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Retained connection between object and people

When migrating your records from Zinergy to Thulium we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Zinergy to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Zinergy to Thulium work

  • Get ready

    Sign up and go to our migration software.

  • Connect Zinergy

    Pick and link your Zinergy support desk with HDM.

  • Grant access to your Thulium account.

  • Outline your needs

    Let us know what components of your migration you would like to fine-tune

  • Get your needs estimated

    We shall research your application and get back to you with a price and a scope of work.

  • Migrate from Zinergy to Thulium everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Thulium import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation
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