Zinergy to ServiceNow
migration service

Effortless , no special know how or programming required. A complete Zinergy to ServiceNow data migration tool.

More details
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to migrate data from Zinergy to ServiceNow

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in ServiceNow.

Next

When migrating your data from Zinergy to ServiceNow we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Zinergy to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zinergy to ServiceNow work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Zinergy to ServiceNow.

  • Fill out the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    When everything's tested, find a quiet time with the least load on the support department and begin migrating from Zinergy to ServiceNow.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ServiceNow import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

January 30, 2020

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the same time, there are also paid tools like Help Desk Migration that provide complete solutions for seamless data transitions. What’s the difference? Today, we decided to compare our Migration Wizard …

5 Types of Help Desk Software and Their Use

5 Types of Help Desk Software and Their Use

October 25, 2018

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear vision of what the software should and should not do, the choice narrows down to a quite digestible list. In this article, we will review the five types of help …

What is and Why You Should Do Data Mapping

What is and Why You Should Do Data Mapping

March 6, 2020

If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will ensure that your next transition will not only be smooth but much faster than initially expected? But how data mapping works? How does it relate to speed? And what’s the …

Book a Call
cancel
%s
— %s