Zendesk to Vision Helpdesk
migration service

Effortless, no special know how or coding required. A complete Zendesk to Vision Helpdesk data migration instrument.

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Your best tool for Zendesk to Vision Helpdesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to move and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support information.
Simple and easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just link both platforms, tick what you want to take to a new database and allow the Migration Wizard deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is key which is why we developed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to Vision Helpdesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus letting you be sure that the records end up being in the right places in Vision Helpdesk.

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Retained connection between object and people

When migrating your data from Zendesk to Vision Helpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and link your Zendesk service desk with HDM.

  • Connect Vision Helpdesk

    Grant the right to access your Vision Helpdesk account.

  • Express your needs

    Let us know what components of your migration you would like to tweak

  • Get your requirements estimated

    We shall research your application and send you with a total price and a scope of tasks.

  • Migrate from Zendesk to Vision Helpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vision Helpdesk import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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