Zendesk to USU Valuemation (ITSDM)
migration service

Extremely easy, no special know how or programming required. A complete Zendesk to USU Valuemation (ITSDM) data migration software.

More details

The best Zendesk to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer support information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Zendesk to USU Valuemation (ITSDM)

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to ensure that the data end up being in the right places in USU Valuemation (ITSDM).

Next

Maintained relation between object and people

When migrating your records from Zendesk to USU Valuemation (ITSDM) we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Zendesk to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zendesk to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Zendesk

    Choose and link your Zendesk service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give access to your USU Valuemation (ITSDM) account.

  • Express your needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Have your needs estimated

    We will analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Zendesk to USU Valuemation (ITSDM) everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s