Zendesk to Track-It!
Trouble-free, no special know how or programming required. A complete Zendesk to Track-It! data migration instrument.
The best Zendesk to Track-It! tool made for youThere’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and script development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy transition processNo specific expertise required. Just pick what data will go to the target solution and see the magic happening.
Data structure maintenanceTransfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.
Attach the help desks, choose records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you left it.
Security is priority
You data is everything which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from Zendesk to Track-It!
Strong safety of your dataThe migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right destinations in Track-It!.
Sustained association between object and peopleWhen migrating your records from Zendesk to Track-It! we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Zendesk to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Zendesk to Track-It! work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Zendesk to Track-It!.
Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs.
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Track-It! everything
Once everything's tested out, determine a quiet time with the least load on the support department and start migrating from Zendesk to Track-It!.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert perform your Track-It! import
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