Zendesk to Ticksy
migration service

Extremely easy, no special skill set or coding required. A complete Zendesk to Ticksy data migration tool.

More details

The best Zendesk to Ticksy tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on the records you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new platform and see the miracle happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach both platforms, tick what you need to migrate and allow the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we developed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You’re in control

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Apart from providing great customer service, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Zendesk to Ticksy

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you make sure that the records end up in the right places in Ticksy.

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Retained relation between object and people

When migrating your records from Zendesk to Ticksy we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zendesk to Ticksy work

  • Get ready

    Sign-up and go to our migration tool.

  • Pick and connect your Zendesk service desk with HDM.

  • Grant access to your Ticksy account.

  • Clarify your business needs

    Let us know what parts of your migration you want to adjust

  • Have your requirements estimated

    We will investigate your application and get back to you with a cost and a scope of tasks.

  • Migrate from Zendesk to Ticksy all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Ticksy import

Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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