Zendesk to ServiceTonic
migration service

Extremely easy, no special know how or programming required. A complete Zendesk to ServiceTonic data migration software.

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The best Zendesk to ServiceTonic tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick what data you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite, you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members can see your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Zendesk to ServiceTonic

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus helping you to ensure that the data end up being in the right destinations in ServiceTonic.

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Retained association between object and people

When migrating your records from Zendesk to ServiceTonic we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zendesk to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zendesk to ServiceTonic work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and link your Zendesk support desk with HDM.

  • Connect ServiceTonic

    Give access to your ServiceTonic account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your requirements estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from Zendesk to ServiceTonic everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceTonic import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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