Zendesk to Revelation helpdesk
migration service

Trouble-free , no special expertise or coding required. A complete Zendesk to Revelation helpdesk data migration instrument.

More details

The best Zendesk to Revelation helpdesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket is missing critical customer support information.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just link both platforms, pick what you need to migrate and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is everything which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Zendesk to Revelation helpdesk

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Revelation helpdesk.

Next

Maintained connectivity between object and people

When migrating your records from Zendesk to Revelation helpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Zendesk to Revelation helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zendesk to Revelation helpdesk work

  • Get ready

    Register and go to our migration service.

  • Choose and link your Zendesk service desk with HDM.

  • Grant access to your Revelation helpdesk account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Zendesk to Revelation helpdesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Revelation helpdesk import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

Book a Call
cancel
%s
— %s