Zendesk to Microsoft Dynamics
migration service

Effortless , no special skill set or coding required. A complete Zendesk to Microsoft Dynamics data migration software.

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Your best tool for Zendesk to Microsoft Dynamics data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose customer info you need to move and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and observe the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer support details.
Easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, tick what you need to take to a new database and allow the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to pick what goes where, when it goes, and in what order.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to Microsoft Dynamics

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Microsoft Dynamics.

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Retained association between object and people

When migrating your data from Zendesk to Microsoft Dynamics we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Microsoft Dynamics

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Microsoft Dynamics work

  • Prepare

    Register and go to our migration service.

  • Select and link your Zendesk support desk with HDM.

  • Connect Microsoft Dynamics

    Grant access to your Microsoft Dynamics account.

  • Describe your needs

    Let us know exactly what elements of your migration you want to modify

  • Have your preferences estimated

    We will investigate your case and send you with a price and a scope of tasks.

  • Migrate from Zendesk to Microsoft Dynamics everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Microsoft Dynamics import

Our staff would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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