The Simplest and Issue-free Zendesk to Live Agent Data Import Service You'll Dig out
Businesses across different industries rely upon our service
How Zendesk to Live Agent Data Migration Flows
You can do data import in five simple steps, using our automated migration service. However, if you have special requirements or a special data structure, feel free to choose a custom mode.
Step 1. Connect your Zendesk and Live Agent systems
Step 2. Choose the data you need to export from Zendesk to Live Agent or vice versa
Step 3. Ensure the data fields placed and correct matches if demanded
Step 4. Start a Free Demo Migration to check how your records will look after the import
Step 5. If everything looks superior, continue the Full migration
Step 1. Get in touch with our service team to begin working on custom data migration
Step 2. Let Help Desk Migration specialists you through your custom data migration
Step 3. Perform Demo Migration to check what your historic data will be after the migration
Step 4. Move ahead Full Data Migration if a fresh setup works right to you
Help Desk Migration Makes the Zendesk to Live Agent Import and Export Quick and Easy
Focus on your target processes. We'll deal with the heavy lifting
Our automated migration tool offers an effective solution, whether you’re importing your help desk operations from Zendesk to Live Agent. With just a few clicks, your help desk system will be live on a chosen system — no need to bear any interruption!
Data import with confidence
The Migration Wizard will handle your data security during all phases of the migration process. To guarantee the maximum safety of your help desk data whether they are in migration or at rest, we use established runthrough. These include running constant security analysis, retaining our servers secured, meeting varied regulations, and more.
Use the migration service that clients recommend
With multiple successful data imports done by our Migration Wizard, Help Desk migration service has earned plenty of service-related awards and inspiring commentaries. And our aspiration for excellence does not end there. For our objective is to contain all your data migration requirements, we keep getting better our solution and oftentimes enhance it with useful options.
Use clear mapping to deal with your most complex needs
Help Desk Migration service will relieve you from copy pasting business data or making absent record types along Zendesk to Live Agent migration. So now you can map regular and custom-made fields, or else adjust your data migration right away our tool. You retain the system of your support service data with small effort.
Select a convenient time for data import
Select the most convenient time to set up and launch the help desk import operation. Start by moving historical records and then set up the Delta migration opportunity to import your freshly updated data. Then, relax and allow our migration app handle the rest.
Talk to our tech-savvy support representatives
Are you trying to cope with difficulties with your Supported Platform data import? Help Desk Migration service representatives is in place to guide you with any problems. With lots of mastery importing records, Help Desk Migration representatives are well-qualified to guarantee a accomplished import/export of your records.
What Entities Can You Import from Zendesk to Live Agent ?
With Help Desk Migration Wizard, you can smoothly import and export significant portions of diverse data entities to or from Zendesk to Live Agent. Review the details of data types you can import or export applying automation without extra help from tech experts.
Do you need specific Zendesk to Live Agent import inquirements?
Let us know you need a nonstandard data migration.
| Zendesk entities | Live Agent entities | |
|---|---|---|
| Groups | Departments | |
| Agents | Agents | |
| Organizations | Companies | |
| Customers | Contacts | |
| Tickets | Tickets | |
| Categories | Category | |
| Sections | Folder | |
| Articles | Article |
Find out the way to prepare for Live Agent data migration
Prepare for Live Agent data migration by checking an in-depth step-by-step guide
Improve Your Zendesk to Live Agent Move with These Options
Omit attachments
Does your targeted support service platform provide compact data storage? Omit attachments, specially if your historical data doesn’t suffer a loss of its value without them. The data import and export time will decrease greatly.Migrate inline images as attachments
Import the images fixed into tickets as attachments. The migration time might be longer, but the images will never disappear along with the existing a targeted support service platform.Migrate side conversations
Transfer effortlessly your ticket side conversations while moving from Zendesk. During the data migration, these conversations will be imported as private comments into your new helpdesk.
Import call recordings
You may require support service call recordings for coaching your support and/or sales teams. Our migration tool allows you import or export them to the destination help desk system as attachments.What is the cost of your Zendesk to Live Agent data migration?
And now to the burning question. How much will it cost to switch from Zendesk to Live Agent? The price will mostly lean on the records volume you need to move, the complexity of your demands, and the options you’ll choose or custom work you’ll request. Set a Free Demo to test the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceYour Help Desk Data Import or Export is the Whole Way Long
Help Desk Migration solution provides endless migration functions with no damaging on security. We commit to the latest standards, make frequent upgrades, and unfailingly check all servers.
We enforce a stringent two-factor authentication policy
Help Desk Migration Wizard shields your information from unauthorized accessing with 2FA authentication. Additionally, only your agents with admin rights can migrate your Zendesk information. Together, these safeguards avoid the risk of information leak.
Three-layer data safety
We provide three levels of business data protection: physical (we take care of our hosting facilities against any intrusion), network (we secure our networks against digital abuse), and app (we take care of your business data within our migration platform against unlawful log in).
Fulfill safety principles
We secure your business data based on all integral security principles. Our Help Desk Migration service holds an extensive portfolio of compliance, and we keep enlarging it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
Reviews inspires us upgrade our tool: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
