Zendesk to iSupport
migration service

Smooth , no special skill set or coding required. A complete Zendesk to iSupport data migration instrument.

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Your best tool for Zendesk to iSupport data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to select what goes where, when it goes, and how.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to iSupport

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in iSupport.

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Retained association between object and people

When migrating your data from Zendesk to iSupport we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zendesk to iSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to iSupport work

  • Prepare

    Sign up and go to our migration tool.

  • Select and link your Zendesk support desk with HDM.

  • Connect iSupport

    Grant the right to access your iSupport account.

  • Detail your business needs

    Let us know what parts of your migration you need to fine-tune

  • Have your needs estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Zendesk to iSupport everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your iSupport import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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