Zendesk to Integria IMS
migration service

Effortless, no special know how or programming required. A complete Zendesk to Integria IMS data migration instrument.

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Your best tool for Zendesk to Integria IMS data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to move and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target solution and observe the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer service details.
Easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just attach your source and target, pick what you need to migrate and let the system deal with the remainder.

Data maintenance

Your customer info migrates uniteand we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to Integria IMS

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to be sure that the data end up in the right destinations in Integria IMS.

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Sustained association between object and people

When migrating your data from Zendesk to Integria IMS we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Integria IMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Integria IMS work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Zendesk

    Opt and connect your Zendesk support desk with HDM.

  • Grant access to your Integria IMS account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you want to modify

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Zendesk to Integria IMS all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Integria IMS import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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