Zendesk to Hiver
migration service

Smooth, no special know how or coding required. A complete Zendesk to Hiver data migration software.

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Your best tool for Zendesk to Hiver data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Data maintenance

Your information comes complete, you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can see your passwords or records.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to propose the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to Hiver

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus letting you ensure that the records end up being in the right destinations in Hiver.

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Sustained relation between object and people

When migrating your data from Zendesk to Hiver we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Hiver work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and link your Zendesk support desk with HDM.

  • Grant access to your Hiver account.

  • Describe your requirements

    Let us know exactly what components of your migration you would like to modify

  • Have your needs estimated

    We will analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Zendesk to Hiver everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Hiver import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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