96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Zendesk to Dimelo Digital platform
migration service

Effortless , no special knowledge or programming required. A complete Zendesk to Dimelo Digital platform data migration tool.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Zendesk to Dimelo Digital platform

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Dimelo Digital platform.

Next

Sustained association between object and people

When migrating your data from Zendesk to Dimelo Digital platform we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Zendesk to Dimelo Digital platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from Zendesk to Dimelo Digital platform work

  • Prepare

    Sign-up and go to our migration software.

  • Select and link your Zendesk service desk with HDM.

  • Connect Dimelo Digital platform

    Grant the right to access your Dimelo Digital platform account.

  • Describe your business needs

    Let us know exactly what parts of your migration you would like to fine-tune

  • Get your needs estimated

    We will research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Zendesk to Dimelo Digital platform everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Dimelo Digital platform import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation
Book a Call
cancel
%s
— %s