Zendesk to Desk.com
Trouble-free , no special know how or coding required. A complete Zendesk to Desk.com data migration tool.
Secure and SafeYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong security of your dataThe migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Desk.com.
Maintained relation between object and peopleWhen migrating your records from Zendesk to Desk.com we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Zendesk to Desk.com
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Zendesk to Desk.com work
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Zendesk to Desk.com.
Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Desk.com everything
When everything's tested, determine a quiet time with the minimal load on the support department and start migrating from Zendesk to Desk.com.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT