Zendesk to AzureDesk
migration service

Smooth, no special knowledge or programming required. A complete Zendesk to AzureDesk data migration tool.

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Your best tool for Zendesk to AzureDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer service details.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we designed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Zendesk to AzureDesk

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus helping you to make sure that the data end up in the right destinations in AzureDesk.

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Maintained relation between object and people

When migrating your data from Zendesk to AzureDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zendesk to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to AzureDesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your Zendesk support desk with HDM.

  • Connect AzureDesk

    Grant access to your AzureDesk account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Get your needs estimated

    We will analyze your application and get back to you with a total price and a scope of work.

  • Migrate from Zendesk to AzureDesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your AzureDesk import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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