Zendesk to AIhelp
migration service

Extremely easy, no special expertise or coding required. A complete Zendesk to AIhelp data migration instrument.

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The best Zendesk to AIhelp tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just choose the records you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and see the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer service details.
Effortless process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data dependency

Your information migrates completeand we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have see your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to choose what goes where, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Zendesk to AIhelp

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you be sure that the records end up in the right destinations in AIhelp.

Next

When migrating your records from Zendesk to AIhelp we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Zendesk to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Zendesk to AIhelp work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Zendesk

    Select and connect your Zendesk support desk with HDM.

  • Connect AIhelp

    Give the right to access your AIhelp account.

  • Explain your needs

    Let us understand precisely what components of your migration you would like to adjust

  • Have your needs estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from Zendesk to AIhelp everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your AIhelp import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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