Zendesk to Agiloft
migration service

Smooth, no special know how or coding required. A complete Zendesk to Agiloft data migration tool.

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Your best tool for Zendesk to Agiloft data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and observe the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer support details.
Simple and easy process

No need to worry about coding or constantly control each piece of info moved.

Just link your source and target, pick what you need to take to a new database and allow the tool deal with the remainder.

Data maintenance

Your information migrates unite, you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your passwords or other information.

You can be certain with HDM no data breaches are possible.

You’re in charge

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to Agiloft

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus letting you make sure that the data end up being in the right destinations in Agiloft.

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Retained association between object and people

When migrating your data from Zendesk to Agiloft we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zendesk to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to Agiloft work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Zendesk

    Choose and link your Zendesk support desk with HDM.

  • Give access to your Agiloft account.

  • Explain your needs

    Let us know exactly what elements of your migration you want to tweak

  • Have your preferences estimated

    We will research your case and get back to you with a total price and a scope of tasks.

  • Migrate from Zendesk to Agiloft everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Agiloft import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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