Zendesk to 4me
migration service

Effortless, no special know how or programming required. A complete Zendesk to 4me data migration tool.

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Your best tool for Zendesk to 4me data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing critical customer service information.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool user friendly as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

You data is everything which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Zendesk to 4me

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to make sure that the data end up in the right places in 4me.

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Sustained association between object and people

When migrating your data from Zendesk to 4me we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Zendesk to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Zendesk to 4me work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and connect your Zendesk service desk with HDM.

  • Connect 4me

    Grant access to your 4me account.

  • Express your business needs

    Let us know what aspects of your migration you would like to modify

  • Have your requirements estimated

    We'll research your application and send you with a the overall cost and a scope of work.

  • Migrate from Zendesk to 4me everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your 4me import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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