ZazaChat to LiveAgent
migration service
Smooth , no special skill set or coding required. A complete ZazaChat to LiveAgent data migration tool.
ZazaChat to LiveAgent
Your best tool for ZazaChat to LiveAgent data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to move and start the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the target solution and see the magic happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about scripting or continuously control each piece of info transferred.
Just attach both platforms, pick what you need to migrate and let the system deal with the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you expected.
Security is paramount
Information is key which is why we designed a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to choose the data arrangement, when it goes, and how.
Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from ZazaChat to LiveAgent
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in LiveAgent.Next
Sustained association between object and people
When migrating your data from ZazaChat to LiveAgent we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ZazaChat to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ZazaChat to LiveAgent work
-
Prepare
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from ZazaChat to LiveAgent.
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Link ZazaChat
Fill out the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
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Link LiveAgent
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent all data
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from ZazaChat to LiveAgent.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your LiveAgent import
Our staff would be more than happy to perform a customized migration if you have special requirements.
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