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ZazaChat to Alhambra-Eidos
migration service

Trouble-free , no special knowledge or programming required. A complete ZazaChat to Alhambra-Eidos data migration instrument.

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The best ZazaChat to Alhambra-Eidos tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer service details.
Automated tool

Worried that you’ll have to use special skills to move your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we created a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from ZazaChat to Alhambra-Eidos

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Alhambra-Eidos.

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Sustained association between object and people

When migrating your records from ZazaChat to Alhambra-Eidos we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ZazaChat to Alhambra-Eidos

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ZazaChat to Alhambra-Eidos work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and connect your ZazaChat support desk with HDM.

  • Grant access to your Alhambra-Eidos account.

  • Describe your business needs

    Let us know what parts of your migration you need to fine-tune

  • Have your preferences estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from ZazaChat to Alhambra-Eidos all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Alhambra-Eidos import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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