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Yonyx to SupportPortal
migration service

Trouble-free , no special skill set or coding required. A complete Yonyx to SupportPortal data migration software.

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The best Yonyx to SupportPortal tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick customer info you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or other information.

You may rest assured that with HDM no data breaches will take place.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick what goes where, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Yonyx to SupportPortal

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in SupportPortal.

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Retained association between object and people

When migrating your records from Yonyx to SupportPortal we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Yonyx to SupportPortal

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Yonyx to SupportPortal work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Yonyx

    Opt and connect your Yonyx support desk with HDM.

  • Connect SupportPortal

    Give the right to access your SupportPortal account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you would like to modify

  • Get your requirements estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from Yonyx to SupportPortal everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your SupportPortal import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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