Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Yonyx to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Effortless , no special skill set or programming required. A complete Yonyx to HelpDesk data migration software.

More details

Your best tool for Yonyx to HelpDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on customer info you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and observe the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to pick the data arrangement, when it starts, and in what order.

Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Yonyx to HelpDesk

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in HelpDesk.

Next

When migrating your data from Yonyx to HelpDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Yonyx to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Yonyx to HelpDesk work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Yonyx to HelpDesk.

  • Fill out the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect HelpDesk

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk everything

    Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Yonyx to HelpDesk.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your HelpDesk import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

Book a Call
cancel
%s
— %s