Yonyx to Groove
migration service
Trouble-free , no special know how or programming required. A complete Yonyx to Groove data migration tool.
Yonyx to Groove
The best Yonyx to Groove tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just select what data will go to the new platform and see the wonders happening.Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer service information.Effortless procedure
No need to worry about scripting or continuously control each record transferred.
Just attach both platforms, tick what you want to migrate and allow the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we developed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer service, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Yonyx to Groove
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Groove.Next
Sustained connectivity between object and people
When migrating your records from Yonyx to Groove we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Yonyx to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Yonyx to Groove work
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Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Yonyx to Groove.
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Link Yonyx
Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect Groove
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Groove all data
Once everything's validated, choose a quiet time with the minimal load on the support team and start migrating from Yonyx to Groove.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Groove import
Our team would be more than happy to perform a personalized migration in case you have specific demands.
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