Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Yonyx to Gorgias
migration service

Effortless , no special expertise or programming required. A complete Yonyx to Gorgias data migration software.

More details

Your best tool for Yonyx to Gorgias data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket is missing critical customer support details.
Automated migration

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Attach the platforms, select data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to select what goes where, when it starts, and how.

Our developers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Yonyx to Gorgias

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Gorgias.

Next

When migrating your data from Yonyx to Gorgias we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Yonyx to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Yonyx to Gorgias work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Yonyx to Gorgias.

  • Connect Yonyx

    Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.

  • Connect Gorgias

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Gorgias everything

    When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from Yonyx to Gorgias.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Gorgias import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Book a Call
cancel
%s
— %s