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Yonyx to eHelpDesk
migration service

Trouble-free , no special skill set or coding required. A complete Yonyx to eHelpDesk data migration software.

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The best Yonyx to eHelpDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer service details.
Simple and easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just attach both platforms, pick what you want to take to a new database and let the tool do the remainder.

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is everything which is why we designed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Yonyx to eHelpDesk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in eHelpDesk.

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Maintained relation between object and people

When migrating your records from Yonyx to eHelpDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Yonyx to eHelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Yonyx to eHelpDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Pick and connect your Yonyx support desk with HDM.

  • Connect eHelpDesk

    Give access to your eHelpDesk account.

  • Express your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Have your needs estimated

    We will analyze your application and send you with a price and a scope of work.

  • Migrate from Yonyx to eHelpDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your eHelpDesk import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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