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Yonyx to Basic Online Service Desk / Help Desk
migration service

Extremely easy , no special skill set or coding required. A complete Yonyx to Basic Online Service Desk / Help Desk data migration tool.

More details

The best Yonyx to Basic Online Service Desk / Help Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer support information.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Yonyx to Basic Online Service Desk / Help Desk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Basic Online Service Desk / Help Desk.

Next

When migrating your records from Yonyx to Basic Online Service Desk / Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Yonyx to Basic Online Service Desk / Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Yonyx to Basic Online Service Desk / Help Desk work

  • Get ready

    Register and go to our migration service.

  • Connect Yonyx

    Choose and link your Yonyx service desk with HDM.

  • Grant the right to access your Basic Online Service Desk / Help Desk account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Get your needs estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Yonyx to Basic Online Service Desk / Help Desk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Basic Online Service Desk / Help Desk import

Our team would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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