Wix Answers to TicketLab
migration service

Trouble-free , no special skill set or programming required. A complete Wix Answers to TicketLab data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to migrate data from Wix Answers to TicketLab

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in TicketLab.

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Maintained connectivity between object and people

When migrating your records from Wix Answers to TicketLab we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Wix Answers to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Wix Answers to TicketLab work

  • Get ready

    Sign-up and go to our migration software.

  • Select and connect your Wix Answers support desk with HDM.

  • Connect TicketLab

    Grant the right to access your TicketLab account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you would like to adjust

  • Have your needs estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Wix Answers to TicketLab everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your TicketLab import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
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