Wix Answers to HelpDesk
Effortless , no special know how or coding required. A complete Wix Answers to HelpDesk data migration tool.
Secure and SafeYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data
Strong security of your dataThe migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in HelpDesk.
Maintained association between object and peopleWhen migrating your data from Wix Answers to HelpDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Wix Answers to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Wix Answers to HelpDesk work
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Wix Answers to HelpDesk.
Link Wix Answers
Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HelpDesk all data
Once everything's validated, determine a quiet time with the least load on the support staff and start migrating from Wix Answers to HelpDesk.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT