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Web+Center to WalkMe
migration service

Extremely easy , no special know how or coding required. A complete Web+Center to WalkMe data migration instrument.

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The best Web+Center to WalkMe tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing critical customer service information.
Easy procedure

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, choose what you need to migrate and let the system deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

Information is key which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our software took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Web+Center to WalkMe

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in WalkMe.

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Maintained relation between object and people

When migrating your records from Web+Center to WalkMe we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Web+Center to WalkMe work

  • Get ready

    Register and go to our migration tool.

  • Choose and connect your Web+Center service desk with HDM.

  • Give the right to access your WalkMe account.

  • Detail your requirements

    Let us know what elements of your migration you need to adjust

  • Get your needs estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Web+Center to WalkMe all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your WalkMe import

Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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