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Web+Center to Solvemate
migration service

Smooth , no special know how or programming required. A complete Web+Center to Solvemate data migration software.

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Your best tool for Web+Center to Solvemate data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to move and start the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and see the magic happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the platforms, choose data, click ok, and you’re done!

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or records.

You may be certain with HDM no data breaches are possible.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Web+Center to Solvemate

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in Solvemate.

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Maintained relation between object and people

When migrating your data from Web+Center to Solvemate we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to Solvemate work

  • Prepare

    Sign-up and go to our migration wizard.

  • Select and connect your Web+Center service desk with HDM.

  • Grant the right to access your Solvemate account.

  • Explain your needs

    Let us know exactly what components of your migration you want to tweak

  • Get your preferences estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from Web+Center to Solvemate everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Solvemate import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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