Web+Center to SmarterTrack
migration service

Smooth , no special know how or programming required. A complete Web+Center to SmarterTrack data migration tool.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Web+Center to SmarterTrack

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in SmarterTrack.

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Retained association between object and people

When migrating your data from Web+Center to SmarterTrack we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Web+Center to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Web+Center to SmarterTrack work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Web+Center

    Select and connect your Web+Center support desk with HDM.

  • Connect SmarterTrack

    Grant the right to access your SmarterTrack account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We will investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Web+Center to SmarterTrack all data

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SmarterTrack import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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