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Web+Center to SerioPlus
migration service

Effortless , no special expertise or coding required. A complete Web+Center to SerioPlus data migration tool.

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Your best tool for Web+Center to SerioPlus data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and see the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer support information.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in charge

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Web+Center to SerioPlus

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in SerioPlus.

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When migrating your data from Web+Center to SerioPlus we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to SerioPlus work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Web+Center

    Choose and link your Web+Center service desk with HDM.

  • Connect SerioPlus

    Give access to your SerioPlus account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you would like to modify

  • Have your requirements estimated

    We'll research your application and send you with a price range and a scope of tasks.

  • Migrate from Web+Center to SerioPlus everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SerioPlus import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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