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Web+Center to Relay
migration service

Extremely easy , no special expertise or programming required. A complete Web+Center to Relay data migration software.

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The best Web+Center to Relay tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make certain that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as possible.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is key which is why we designed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Web+Center to Relay

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Relay.

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Maintained connectivity between object and people

When migrating your records from Web+Center to Relay we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Relay

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Web+Center to Relay work

  • Get ready

    Register and go to our migration software.

  • Choose and connect your Web+Center service desk with HDM.

  • Give the right to access your Relay account.

  • Clarify your business needs

    Let us know what parts of your migration you wish to tweak

  • Get your needs estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from Web+Center to Relay everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Relay import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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