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Web+Center to Podium
migration service

Smooth , no special expertise or coding required. A complete Web+Center to Podium data migration software.

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Your best tool for Web+Center to Podium data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and observe the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Link the platforms, pick records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to pick what goes where, when it goes, and how.

Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Apart from producing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Web+Center to Podium

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Podium.

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Maintained association between object and people

When migrating your data from Web+Center to Podium we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to Podium work

  • Prepare

    Sign-up and go to our migration service.

  • Select and link your Web+Center service desk with HDM.

  • Connect Podium

    Grant the right to access your Podium account.

  • Explain your needs

    Let us know what parts of your migration you need to tweak

  • Have your requirements estimated

    We will analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Web+Center to Podium all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Podium import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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