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Web+Center to Oracle Service Cloud
migration service

Smooth , no special expertise or coding required. A complete Web+Center to Oracle Service Cloud data migration tool.

More details

Your best tool for Web+Center to Oracle Service Cloud data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and enjoy the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, choose data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Except providing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Web+Center to Oracle Service Cloud

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Oracle Service Cloud.

Next

When migrating your data from Web+Center to Oracle Service Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to Oracle Service Cloud work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Web+Center to Oracle Service Cloud.

  • Connect Web+Center

    Complete the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect Oracle Service Cloud

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    When everything's tested, find a quiet time with the least load on the support department and start migrating from Web+Center to Oracle Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Oracle Service Cloud import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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