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Web+Center to mhelpdesk
migration service

Smooth , no special expertise or coding required. A complete Web+Center to mhelpdesk data migration instrument.

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Your best tool for Web+Center to mhelpdesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and see the miracle happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.
Effortless procedure

No need to worry about scripting or constantly control each piece of info moved.

Just link your source and target, pick what you want to migrate and let the tool do the rest for you.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members have see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Web+Center to mhelpdesk

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in mhelpdesk.

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When migrating your data from Web+Center to mhelpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Web+Center to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to mhelpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Select and connect your Web+Center support desk with HDM.

  • Connect mhelpdesk

    Grant the right to access your mhelpdesk account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your needs estimated

    We shall analyze your case and get back to you with a price range and a scope of tasks.

  • Migrate from Web+Center to mhelpdesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your mhelpdesk import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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