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Web+Center to Magento HelpDesk Ultimate
migration service

Effortless , no special expertise or programming required. A complete Web+Center to Magento HelpDesk Ultimate data migration instrument.

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Your best tool for Web+Center to Magento HelpDesk Ultimate data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.
Effortless process

You don’t have to bother about coding or continuously control each record moved.

Just attach both platforms, pick what you want to migrate and let the system deal with the rest for you.

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Web+Center to Magento HelpDesk Ultimate

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Magento HelpDesk Ultimate.

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When migrating your data from Web+Center to Magento HelpDesk Ultimate we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to Magento HelpDesk Ultimate work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Web+Center to Magento HelpDesk Ultimate.

  • Complete the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    Once everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from Web+Center to Magento HelpDesk Ultimate.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
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Let a professional run your Magento HelpDesk Ultimate import

Our staff would be more than happy to run a personalized migration if you have specific needs.
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