Web+Center to Jira Software
migration service
Smooth , no special knowledge or coding required. A complete Web+Center to Jira Software data migration software.
Web+Center to Jira Software
Your best tool for Web+Center to Jira Software data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply pick customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support details.Automated migration
Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as possible.
Connect the help desks, pick data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we designed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Web+Center to Jira Software
Strong security of your data
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in Jira Software.Next
Maintained connectivity between object and people
When migrating your data from Web+Center to Jira Software we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Web+Center to Jira Software
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Web+Center to Jira Software work
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Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Web+Center to Jira Software.
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Connect Web+Center
Fill out the form with required credentials to permit our data migration tool to access data from your current help desk.
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Link Jira Software
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Jira Software everything
Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from Web+Center to Jira Software.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Jira Software import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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