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Web+Center to Hiver
migration service

Effortless , no special knowledge or programming required. A complete Web+Center to Hiver data migration instrument.

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Your best tool for Web+Center to Hiver data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and see the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer service information.
Simple and easy process

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Web+Center to Hiver

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Hiver.

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Maintained connectivity between object and people

When migrating your data from Web+Center to Hiver we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to Hiver work

  • Prepare

    Register and go to our migration software.

  • Connect Web+Center

    Pick and connect your Web+Center service desk with HDM.

  • Connect Hiver

    Give the right to access your Hiver account.

  • Outline your needs

    Let us understand precisely what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We will analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from Web+Center to Hiver all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Hiver import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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