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Web+Center to Helpy
migration service

Extremely easy , no special knowledge or coding required. A complete Web+Center to Helpy data migration tool.

More details

The best Web+Center to Helpy tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, choose records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we designed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in control

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Web+Center to Helpy

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Helpy.

Next

When migrating your records from Web+Center to Helpy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Web+Center to Helpy work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Web+Center

    Opt and connect your Web+Center support desk with HDM.

  • Connect Helpy

    Give access to your Helpy account.

  • Explain your needs

    Let us know what elements of your migration you would like to fine-tune

  • Have your needs estimated

    We shall analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Web+Center to Helpy everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Helpy import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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