Web+Center to Eptica Entreprise Suite
migration service
Effortless , no special expertise or coding required. A complete Web+Center to Eptica Entreprise Suite data migration instrument.
Web+Center to Eptica Entreprise Suite
Your best tool for Web+Center to Eptica Entreprise Suite data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the magic happening.Record completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer service details.Automated migration
Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.
Link the help desks, select records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is everything which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Web+Center to Eptica Entreprise Suite
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Eptica Entreprise Suite.Next
Maintained link between object and people
When migrating your data from Web+Center to Eptica Entreprise Suite we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Web+Center to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Web+Center to Eptica Entreprise Suite work
Prepare
Sign-up and go to our migration service.
Connect Web+Center
Choose and connect your Web+Center support desk with HDM.
Connect Eptica Entreprise Suite
Grant the right to access your Eptica Entreprise Suite account.
Describe your needs
Let us know what aspects of your migration you would like to fine-tune
Have your preferences estimated
We'll investigate your case and get back to you with a the overall cost and a scope of work.
Migrate from Web+Center to Eptica Entreprise Suite everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your Eptica Entreprise Suite import
Our staff would be more than happy to run a personalized migration if you have special demands.
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