Web+Center to Connex One
migration service
Effortless , no special expertise or programming required. A complete Web+Center to Connex One data migration tool.
Web+Center to Connex One
Your best tool for Web+Center to Connex One data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.Record completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Link the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or other information.
You can be sure that with HDM no data breaches are possible.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a couple of clicks you will be able to select what goes where, when it starts, and in what order.
Our developers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to deliver the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Web+Center to Connex One
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Connex One.Next
Maintained association between object and people
When migrating your data from Web+Center to Connex One we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Web+Center to Connex One
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Web+Center to Connex One work
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Prepare
Sign up and go to our migration software.
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Link Web+Center
Pick and link your Web+Center support desk with HDM.
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Connect Connex One
Give access to your Connex One account.
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Outline your needs
Let us know what elements of your migration you need to modify
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Get your requirements estimated
We will investigate your application and send you with a price and a scope of tasks.
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Migrate from Web+Center to Connex One everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Connex One import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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