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Web+Center to BugAware
migration service

Effortless , no special know how or coding required. A complete Web+Center to BugAware data migration software.

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Your best tool for Web+Center to BugAware data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose what data you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the new system and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer service information.
Easy procedure

No need to worry about scripting or constantly watch each record transferred.

Just link your source and target, pick what you need to take to a new database and let the Migration Wizard do the remainder.

Data maintenance

Your information migrates complete and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members have access to your passwords or records.

You can be certain with HDM no data breaches will take place.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Web+Center to BugAware

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in BugAware.

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When migrating your data from Web+Center to BugAware we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Web+Center to BugAware

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to BugAware work

  • Prepare

    Register and go to our migration tool.

  • Connect Web+Center

    Select and connect your Web+Center service desk with HDM.

  • Grant access to your BugAware account.

  • Clarify your requirements

    Let us know what aspects of your migration you want to adjust

  • Get your needs estimated

    We'll investigate your case and send you with a cost and a scope of work.

  • Migrate from Web+Center to BugAware everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your BugAware import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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