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Web+Center to bold360
migration service

Trouble-free , no special know how or programming required. A complete Web+Center to bold360 data migration software.

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The best Web+Center to bold360 tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target system and observe the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support information.
Simple and easy process

No need to worry about coding or constantly watch each record moved.

Just link both platforms, choose what you want to migrate and let the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we designed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Web+Center to bold360

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in bold360.

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Maintained association between object and people

When migrating your records from Web+Center to bold360 we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Web+Center to bold360 work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Web+Center

    Opt and link your Web+Center service desk with HDM.

  • Grant the right to access your bold360 account.

  • Describe your requirements

    Let us know exactly what components of your migration you want to adjust

  • Get your needs estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Web+Center to bold360 everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your bold360 import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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