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Web+Center to AnswerIQ
migration service

Smooth , no special expertise or coding required. A complete Web+Center to AnswerIQ data migration instrument.

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Your best tool for Web+Center to AnswerIQ data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Easy process

No need to worry about coding or constantly control each record moved.

Just link your source and target, choose what you want to take to a new database and let the Migration Wizard do the rest for you.

Data dependency

Your information comes unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees can see your credentials or records.

You may be sure that with HDM no data breaches will take place.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Web+Center to AnswerIQ

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in AnswerIQ.

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Maintained relation between object and people

When migrating your data from Web+Center to AnswerIQ we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to AnswerIQ

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Web+Center to AnswerIQ work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and link your Web+Center support desk with HDM.

  • Connect AnswerIQ

    Grant the right to access your AnswerIQ account.

  • Express your needs

    Let us know exactly what parts of your migration you need to tweak

  • Have your needs estimated

    We will analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from Web+Center to AnswerIQ everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your AnswerIQ import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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