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Web+Center to Adobe Experience Manager
migration service

Extremely easy , no special expertise or coding required. A complete Web+Center to Adobe Experience Manager data migration tool.

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The best Web+Center to Adobe Experience Manager tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as possible.

Connect the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Web+Center to Adobe Experience Manager

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Adobe Experience Manager.

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Retained association between object and people

When migrating your records from Web+Center to Adobe Experience Manager we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Web+Center to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Web+Center to Adobe Experience Manager work

  • Get ready

    Sign up and go to our migration service.

  • Opt and link your Web+Center support desk with HDM.

  • Give access to your Adobe Experience Manager account.

  • Detail your requirements

    Let us know exactly what parts of your migration you need to fine-tune

  • Have your needs estimated

    We'll analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Web+Center to Adobe Experience Manager all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Adobe Experience Manager import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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