96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Web Suite Pro to Wix Answers
migration service

Trouble-free , no special knowledge or coding required. A complete Web Suite Pro to Wix Answers data migration software.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from Web Suite Pro to Wix Answers

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Wix Answers.

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Sustained connectivity between object and people

When migrating your records from Web Suite Pro to Wix Answers we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Web Suite Pro to Wix Answers

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Web Suite Pro to Wix Answers work

  • Get ready

    Register and go to our migration tool.

  • Connect Web Suite Pro

    Pick and connect your Web Suite Pro service desk with HDM.

  • Grant the right to access your Wix Answers account.

  • Clarify your needs

    Let us know what parts of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall investigate your case and send you with a price and a scope of tasks.

  • Migrate from Web Suite Pro to Wix Answers all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Wix Answers import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation
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