96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Web Suite Pro to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Trouble-free , no special expertise or coding required. A complete Web Suite Pro to Help Scout data migration software.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from Web Suite Pro to Help Scout

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Help Scout.

Next

Retained association between object and people

When migrating your records from Web Suite Pro to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Web Suite Pro to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from Web Suite Pro to Help Scout work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Web Suite Pro to Help Scout.

  • Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect Help Scout

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout everything

    When everything's tested out, find a quiet time with the least load on the support team and begin migrating from Web Suite Pro to Help Scout.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Help Scout import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation
Book a Call
%s
— %s